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Disable a user

Remove a team member's access.

Updated over 4 months ago

In Gateway, only a Super Admin or Branch Manager has the ability to disable other user's in the system.

  1. Log in to your account

  2. From the menu, click User Access

  3. From the Active user list, locate the user you would like to disable

  4. Select the user, User Information page will load

  5. Under User Status, select Disabled

  6. The user is now disabled and no longer has access to the system.

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